Terms of Service

1.Agreement to these terms

By using this website or purchasing a service from Local Web Company, you agree to these terms. If you are agreeing on behalf of a business, you confirm you have authority to bind that business.

These terms cover the general relationship. Website builds and marketing programs each have their own service agreement covering scope-specific details, and those documents control where they differ from this page.

2.Services we provide

We build websites and provide local marketing services for businesses. Package contents, page counts, and monthly inclusions are described on the relevant service page and in your service agreement.

We are a service provider, not a partner or agent of your business. We do not make business decisions on your behalf, and we do not act as your legal, tax, or regulatory advisor.

3.Pricing and payment

Failed payments are retried. If payment cannot be collected, we may pause service after notifying you. Extended non-payment may result in suspension of hosting and termination of service.

• Website setup fees are due at purchase. For Business Websites, half is due at purchase and the remaining balance is due after final approval and before launch.
• Monthly website service begins when your website goes live, not on the day you purchase.
• Monthly marketing services begin billing on the day you purchase and recur monthly.
• All prices are in US dollars. Applicable sales tax, shipping on physical products, and any third-party usage charges are billed separately.
• Your monthly rate stays the same for as long as your service remains continuously active. If you cancel and later restart, you rejoin at then-current pricing.

4.Your responsibilities

• Provide accurate business information, and provide content and assets in a timely manner. Project timelines depend on this.
• Confirm you have the legal right to use every logo, photo, text, and trademark you send us.
• Maintain ownership of your domain, hosting billing details, Google Business Profile, and social accounts.
• Review previews and provide consolidated feedback within the revision rounds included in your package.
• Comply with all laws applicable to your business, including licensing, advertising, and industry-specific regulations.

5.Content, assets, and intellectual property

You retain ownership of all content you provide. You grant us a license to use it for the purpose of building and operating your website and marketing.

On full payment, you own the final website design and content produced for you. We retain ownership of our underlying tools, templates, frameworks, and processes, and we may reuse those on other projects.

We may display your completed website in our portfolio unless you ask us in writing not to.

You are responsible for the legality of content you supply. If a third party claims your content infringes their rights, you are responsible for resolving that claim.

6.Revisions and scope

Starter and Business Website builds include two rounds of revisions. A round means you review the site and send consolidated feedback, which we then apply.

Work outside your package scope — additional pages, new features, integrations, or redesigns — is quoted in writing and approved before any work begins. We do not add charges after the fact.

7.No guarantee of results

We do not guarantee search rankings, traffic volume, lead volume, revenue, or any specific business outcome. Search engine and social platform algorithms are outside our control and change without notice.

What we commit to is performing the work described in your service agreement competently and on the stated schedule. Anyone guaranteeing a first-place ranking is not describing something they can control.

8.Third-party services

Our services depend on third-party platforms including Google, Meta, LinkedIn, HighLevel, connected payment providers, hosting providers, and messaging providers. Each has its own terms, pricing, and availability.

We are not responsible for changes, outages, policy decisions, account suspensions, or price increases by these platforms. Where a platform restricts or removes functionality we relied on, we will tell you and propose an alternative.

9.Cancellation and termination

Monthly services can be cancelled with 30 days written notice. One-time setup fees are non-refundable once production has begun. Full details are in our Cancellation Policy.

We may terminate service if payment fails repeatedly, if you ask us to do something unlawful, or if the working relationship becomes untenable. In that case we will give you notice and hand off your website files.

10.Limitation of liability

To the maximum extent permitted by law, Local Web Company's total liability for any claim arising from our services is limited to the amount you paid us in the twelve months preceding the claim.

We are not liable for indirect, incidental, consequential, or punitive damages, including lost profits, lost business, or lost data, even if we were advised such damages were possible.

Nothing in these terms limits liability that cannot lawfully be limited.

11.Indemnification

You agree to indemnify and hold us harmless from claims arising out of content you provided, your use of the website we built, or your failure to comply with laws applicable to your business.

12.Dispute resolution

If a dispute arises, contact us first. Most issues are resolved by a phone call. Both parties agree to attempt good-faith resolution before pursuing formal proceedings.

These terms are governed by the laws of the State of California, without regard to conflict-of-law rules.

13.Changes to these terms

We may update these terms. The revision date at the top of this page reflects the current version. Material changes affecting active clients will be communicated by email. Continuing to use our services after a change means you accept the updated terms.

14.Contact

Questions about these terms: email info@localwebco.us or call 714-276-1798.